Ideas for operating with AI, automation, and agents

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AI operations

An Agent Is Not an Operating Capability Until Someone Owns the Pager

The jump from demo to capability happens when owner, on-call path, runbook, budget, SLO, and retirement rule exist. This charter makes them a contract.

7 min read
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Desktop screen with several operational panels and bar charts; fabric, stone, and wood samples are arranged on the table.

AI agents

One Operating Pattern for Agents Across Different Industries

6 min read
Two operators review a dashboard with two service lines, an alert, and a validated card beside a clock.

AI operations

Availability Is Not Enough: SLOs for Agent Decisions, Escalation, and Evidence

6 min read

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